FAQ

An item I want is sold out. When will it become available again?
If an item is listed as sold out, it is unavailable for purchase. You can click the ‘size sold out?’ link on the product page and sign up to receive restock notifications. You can also reach out to us at [email protected] for more information.

How can I check the balance on my gift card?
If you would like to check the balance on your gift card, email us at [email protected].

How do I find out when new styles are releasing and when?
Your best bet is to sign up for SMS, you’ll be first to know about new styles and promotions. You can also stay updated with our latest releases by signing up for our email newsletter or by following us on social media.

I received a damaged product. What should I do?
Please email us at [email protected] as soon as you receive your order.

What if I need to modify my order?
If you would like to modify your order and it has not been processed, please email [email protected]. Once your order has been prepped for shipping, it cannot be modified.

When I place an item in my shopping cart, am I guaranteed to receive the merchandise?
Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.

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